Job Recruitment in Customer Satisfied Technologies

Dear Reader,

We represent – Customer Satisfied Technologies, a registered company in India.
We have one of our partner located in USA and another partner located in Australia. We have a sales office in Australia as well.

We are in the process of building Customer Related products, for helping small and medium businesses work with their customers smoothly.

We have almost completed our first product – SurveyMAC – a Hosted Survey Management System and it is in User Acceptance Phase.

We have many product ideas and new projects lined up. In total, we are a product and also a productized solution company.

Currently we are looking for students who are in final year or who have just passed out and looking for jobs in Madurai. If you are experienced that is well and good. If you are none of the above, please refer this article to your friend – please see the recruitment details below…

* Final Year Students or Freshers who have just finished their B.E., or B.Sc., Comp.Sci or MSc Comp Sci or MCA. – except for business development manager.
* Must be very much interested in programming.
* Preferred Working location is Madurai. But if you are located away, that is fine – we are open for working from home too, provided results are there.
* Good Written and Oral Communication Skills
* Right Attitude and High Aims in life.
* Proactive and Smart worker
* You can be good in one of the following –

Hire 1: Good in Java, J2EE and XML related technologies. – Enterprise Application Development Technologies.

Hire 2: Good in Web Design related technologies – PHP, MySQL, Apache, Linux/Windows – WAMP or LAMP.

Hire 3: Creative in Web Design – Graphics Creation : CorelDraw / Adobe Illustrator etc. Image Editing, Special Effects : Adobe PhotoShop / MacroMedia Fireworks
Animation & Multimedia : MacroMedia Flash / Director / Adobe Premier
HTML Authoring, DHTML & CSS : DreamWeaver

Hire 4: Business Development Manager in Domestic market – India. – Must be an MBA for this position.

Please send in your mail to sselvan@gmail.com or vipin.vijayakumar@gmail.com, and have the subject as – Resume for Hire 1 etc., as applicable.

Thank You.

Please see more about us in Customer Satisfied Technologies.

Job Recruitment in Customer Satisfied Technologies

Dear Reader,
We represent – Customer Satisfied Technologies, a registered company in India.
We have one of our partner located in USA and another partner located in Australia. We have a sales office in Australia.

We are in the process of building Customer Related products, for helping small and medium businesses work with their customers smoothly.

We have almost completed our first product – SurveyMAC – a Hosted Survey Management System and it is in User Acceptance Phase.

We have many product ideas and new projects lined up. In total, we are a product and also a productized solution company.

Currently we are looking for students who are in final year or who have just passed out and looking for jobs in Madurai. If you are experienced that is well and good. If you are none of the above, please refer this article to your friend – please see the recruitment details below…

* Final Year Students or Freshers who have just finished their B.E., or B.Sc., Comp.Sci or MSc Comp Sci or MCA. – except for business development manager.
* Must be very much interested in programming.
* Preferred Working location is Madurai. But if you are located away, that is fine – we are open for working from home too, provided results are there.
* Good Written and Oral Communication Skills
* Right Attitude and High Aims in life.
* Proactive and Smart worker
* You can be good in one of the following –

Hire 1: Good in Java, J2EE and XML related technologies. – Enterprise Application Development Technologies.

Hire 2: Good in Web Design related technologies – PHP, MySQL, Apache, Linux/Windows – WAMP or LAMP.

Hire 3: Creative in Web Design – Graphics Creation : CorelDraw / Adobe Illustrator etc. Image Editing, Special Effects : Adobe PhotoShop / MacroMedia Fireworks
Animation & Multimedia : MacroMedia Flash / Director / Adobe Premier
HTML Authoring, DHTML & CSS : DreamWeaver

Hire 4: Business Development Manager in Domestic market – India. – Must be an MBA for this position.

Please send in your mail to sselvan@gmail.com or vipin.vijayakumar@gmail.com, and have the subject as – Resume for Hire 1 etc., as applicable.

Thank You.

Please see more about us in Customer Satisfied Technologies.

Madurai Machan Going Great!

Recently Started Entertainment Portal MaduraiMachan.com is progressing very well.
There is a separate team working on it from different places of the world.

The team is basically from Madurai, Trichy and Chennai. They are now staying in United States, United Kingdom, India.

This article is to inform everyone that they have reached 100 posts yesterday and they are having a huge traffic already, though it was launched recently.

Check out Madurai Machan dot com.

Bharat Darshan starts from Madurai

The Indian Railway Catering and Tourism Corporation (IRCTC) along with the Travel Times (India) is to organise ‘Bharat Darshan’ on wheels on a sustained basis.

The first ‘Bharat Darshan’ tourist train will be flagged off from Madurai 12 May with pick-up points at Dindigul, Tiruchi, Chennai, Nellore, Vijayawada and Nagpur. It will cover Agra, Amritsar, Chandigarh, Hardwar, Varanasi, Gaya, and Allahabad.

The corporation had also planned similar tourist trains from Madurai on 11 June, 15 July, 5 August and 18 September and from Bangalore on 29 June.

Customer Satisfaction Survey – Part 2

Hi folks

This is my second article in a series of articles where I will discuss how a small/medium business can create effective customer satisfaction surveys. Here in Part 2, I discuss what you can do with the data/information that you collected from the brainstorming session and customer questionnaires (that I discussed in Part 1).

Before you start analysing the data to generate attributes that describe your business, you need to arrange your data in a logical order. For example, one point in the brainstorming session would be “Location of our business” and one point in your customer questionnaire would be something like “This restaurant is quite far away from public transport”. Essentially both these points talk about the same service attribute – Convenience. So proper arrangement of your data is a pre-requisite for clear analysis of attributes.

Now you must be wondering, “Its going to be hard looking at all that data! I just don’t have the time for this!”. Well that is precisely what this article is all about. There are specific techniques which can be used for such open ended data analysis. One such technique is discussed step by step below. Note that this technique should take only an hour and would be more beneficial and more fun if there was a team (that is more than a single person).

First Half Hour

• First, take all the information/ customer comments and number them one by one, starting from 1. By doing this you have an idea of how many employee/customer comments you got.
• Next cut them out into thin strips of paper one by one (using a scissor etc.) and spread them on the table. Note that each strip of paper will have an employee/customer comment and a number on the left side such as 1, 2 etc. The numbers on the side help us to easily identify each strip.
• Next each person in the team should take a few strips of paper and start reading them quietly. While doing this each person should arrange their strips into groups in a logical way.
• Consider this example to be more clear: Jim is one of the team members in this exercise. He got 5 strips (out of a total of 20), these included—-‘5-Food is a key aspect of the servce at our restaurant’, ’15-I think the lobster here is excellent’, ’10-I would prefer a take away from your restaurant’, ‘2-Delivery service adds value to our customers’, ’11-I waited a long time before I got my food’. Now Jim has to arrange these strips in some logical fashion. He quickly makes out that 5 and 15 talks about food, 2 and 10 talks about value added services, and 11 talks about waiting time.

Second Half Hour

• After you have grouped them into logical groups, each team member should tell the other team members what their groups are. There may be some groups of strips which are same, some very large groups, and some very small groups (as little as one or two).
• The main aim of this session should be to finalise a list of not more than 10 groups. So if there are small ones, try and incorporate them into a bigger group.

Now you might be wondering why not more than 10? Well from this exercise you may realise that you can come up with many different attributes that describe your business. But you cannot survey your customer and ask them to rate you on 50 different attributes, because let me tell you, they will be very dissatisfied at the end of your survey! 10 (or lesser) attributes will allow you to create a simple but effective customer satisfaction survey that measures your customer’s satisfaction on key attributes that describe your business.

In Part 3, I will discuss how to design a customer satisfaction survey using the 10 attributes that you got from the above exercise.

Pragmatism from Bhagavad Gita

1. Why do you uselessly worry? Of whom are you needlessly afraid? Who can kill you? The Atma is neither born nor does it die.

2. Whatever happened in the past is for your good. Whatever is happening now is also good and whatever happens in the future is, that too, will be good. Do not have regrets about the past. Do not worry about the future. The presence is flowing effortlessly.

3. What have you lost that makes you weep? What did you bring into this life that you have lost? What did you nurture that has been destroyed. You brought nothing into this life and nothing you take while you are here can you take with you when you depart. Whatever you took or gave, you did so only here and only from Bhagavan. You came into the world empty-handed, and will leave empty-handed. What is yours today was another persons yesterday and the day after tomorrow is will belong to someone else. You think all this is yours because you are identified with this existence. Alas, is it this materialistic attachment that is the cause of your unhappiness.

4. Change is the law of the Universe. What you think of as death is actually real life. In a moment you become rich. The next moment you are poor. Yours and mine, small and large, ours and theirs: banish these petty thoughts from your mind! Here everything is yours and you belong to everyone else.

5. Neither is the body yours, nor do you belong to this body. This body is made of the five elements: earth, air, water, fire and space, and someday is will return from whence it came. But the atma is firm and immoral. What then are you?

6. Surrender yourself to the Lord. He will be your greatest help and comfort. The person who knows this is unafraid, does not worry and is free from sorrow.

7. Whatever you do, surrender it at the feet of the Lord. When you do this you will know the bliss of one who is free from the cycle of births and deaths.

Literate Madurai Project

I believe one person is considered as literate, if he/she is able to read/write Tamil. In addition to this if he/she is able to read/write English too, that is great. We will work towards only the first point. Madurai current literacy rate is 79%. While moving towards perfection, we will have to make it 100% literacy. More awareness we have, more we can achieve. As it is universally known, Knowledge is Power. Whenever we think of improving a city, I think first thing we should do is increase the literacy rate. As a next step, increase the number of successful entrepreneurs. That apart, in order to work out 100% literacy rate, we will have to identify, whom we will have to target. The target segments of people for beneficiary are children, youth, men women, senior citizens.

I personally know one of my relatives, who have sent two sons to work, terminating their school studies, while they were performing well in studies.

I would start thinking from why would a parent not send a child to school or why a child would not be interested in coming to school.

1) Ignorance – Many parents are not aware of the importance of education for children and a reading habit of a child.

2) Less Motivation – Due to the ignorance, they feel “what is the use of the education?!”. Parents and children are less motivated about education.

3) Poverty – Since there is not much to feed all of the family members, it is a compulsion to create more earning hands to feed all the mouths. So children are sent to work.

There might be much more, but let us restrict with these points for our focus.
In addition to the children and youth, we will have to educate the adults too, for more awareness, so that we can move forward together.

Educating Women is the most important part in this project. For every society, every woman’s education is very important. If we educate a woman, we educate a family.